FAQS

Who are the reviewers?

Melissa and Barbara are lifelong educators and photographers who are both committed to assisting you and supporting your career development. See their bios here.

What level photographers should sign up for the reviews?

Our reviews can accommodate any level of artist from the high school student putting together a portfolio to the career professional preparing for a book or for an exhibition.

What about the differences in time zones and how do we schedule accordingly?

All reviews are scheduled during Central Standard time. We will work to accommodate the schedules of people from around the country or the world.

How do I enroll and secure a booking?

Payment in advance is required to secure your booking. Please sign up here. (sign up)

In what languages are the reviews given?

All the reviews with be given in English with a small amount of “art speak” thrown in on occasion.

What are the technical requirements for a review?

You need a computer, or other device suitable both to upload and participate in your review, along with a good internet connection. You will need to download Zoom for your meeting (zoom.com). It may be helpful for you to have headphones and a quiet place to participate in your review.

You are responsible for making sure that you are on time for your review. If you are late we cannot provide a refund or new review. If the reviewer must cancel for some unforeseen circumstance, we will reschedule or refund the review.

How much do you charge for a review or for a mentoring program?

Please review the pricing section on the website which details the charges for all of our services. (Rates)

What is the difference between a review and mentoring?

A review is a one-time discussion and evaluation of your photography, while a mentoring program allows you to work consistently with the reviewer over a period of time (either three or six months) to develop your vision. 

When is the deadline for uploading my photographs and supplemental information?

The deadline is three days prior to your scheduled portfolio review. We cannot make exceptions for late submissions.

What if I do not meet your deadline for uploading my materials?

Your review will unfortunately need to be cancelled and there will be no refund. Please confirm your own schedule before you book your review to insure your availability.

How long does my live portfolio review last?

A review lasts thirty minutes.

What if the Zoom connection fails?

When you fill out your review form, we will ask you to provide both your email address and mobile number. If there is a problem the reviewer will contact you via email or phone to restart the connection.

How should I prepare for the review?

Please read the section on our website which details how you should prepare and what we need from you in advance of the review. (how to prepare)

Can I contact with my reviewer again after the initial review?

Absolutely. However, if you think you will want to do this on a regular basis you should consider a mentoring program with the reviewer instead of a single review session.

When and how are payments made for the review?

Payments will be made prior to the review via Stripe on our secure website and you will receive a payment confirmation.

Is there a refund policy if I have to cancel my review? 

Your money is refundable (less the transactional costs) if the review is cancelled two weeks in advance of the review, providing you have not uploaded your review form and imagery. Once the review process has begun, payments are non-refundable.

If the reviews are booked less than two weeks in advance contact us to determine options for a refund.

Additional questions?

Please contact us.